Press/News



Feb 10

The Property Care Experts You Can Trust

Under General News | by Phil_Lund

Are you looking for a property care company you can trust to care for your property? Do you have rising damp or condensation problems and not sure which way to turn or who to trust?

To help show why Timberwise are the property care company of choice for many we have compiled a short animation that looks at what makes Timberwise different from everybody else. From our skilled surveyors and technicians to our office based teams all at Timberwise are dedicated to providing the best quality service for you and your property.

Timberwise have over 4 decades experience in the caring of properties – from damp, rising damp and dry rot through to basement waterproofing  and woodworm our highly skilled surveyors are able to diagnose a solution to suit your needs. As members of the Property Care Association

Don’t just take our word for it though! To become one of the many satisfied clients of Timberwise simply complete the survey request form or call 0800 99 11 00.

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Jan 13

Basement waterproofing advice from the basement waterproofing experts

Under Basement Waterproofing, General News | by Phil_Lund

Basement Systems - Leaders in basement waterproofing technologyNot only are Timberwise experts in rising damp, damp proofing and fungal decay such as dry rot but we are also able to provide expertise in basement waterproofing. Timberwise are partners of Basement Systems, leaders in basement waterproofing technology and experts in keeping basements clean and dry.

Basements leak due to high water tables, poor existing drainage,  previous failed basement waterproofing systems and after severe winters when there has been much snow the snow thaw can also be a contributing factor.

To help explain how the Basement Systems basement waterproofing products work below is a short video that shows a failed basement with various points of water ingress leading to an unusable, damp basement. The Basement Systems range of waterproofing products include WaterGuard, a perimeter drainage channel, sump and pump units that pump water away from the basement and cavity drain membrane that is hung on walls and floors.

For expert basement waterproofing advice trust the experts, Trust Timberwise!

On our website we have dedicated pages that give advice and information on how best to deal with a damp, leaky basement. From information on our range of sump pump units to perimeter drainage channel and cavity drain membrane you are sure to find out every thing you need to know about waterproofing your basement!

Arrange a survey with Timberwise

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Jan 12

Don’t let the big freeze cause a plumbing nightmare!

Under General News, Rising Damp & Damp Proofing | by Phil_Lund

frozen water tapThe bitterly cold start to 2010 is causing many problems for home owners and especially with household plumbing.  As a result of the freezing cold temperatures there has been an increase in the number of home floods and damp problems caused by burst water pipes and frozen water pipes. Burst pipes can cause serious water damage not just to the contents of the building but to the construction of the property. As a result of a burst water pipe the property has to be thoroughly dried out  and treated effectively to prevent future problems such as damp and dry rot.

Mark Edwards, Chief Executive of Timberwise, comments: ” The bitterly cold weather is causing major headaches for home owners. Burst water pipes caused by the prolonged freezing temperatures can cause serious water damage which can lead to future problems.”

” By taking a few simple precautions homeowners can greatly reduce the risk of pipes freezing. Nobody wants to come back home from a Winter break to a cold, damp surprise!”

Top 10 tips to stop burst pipes and damp problems

The following tips will all keep your home free of burst pipes and damp problems:

  • Insulate pipes that are most exposed to the freezing temperatures – not forgetting the corners and elbows of pipework – these tend to be exposed more than other parts. Supplies of insulation can be found at most DIY stores.
  • In very cold weather, check all your taps from time to time. If little or no water flows there may be frozen water in the pipes.
  • Do you know where your stopcock is? 1 in 3 home owners don’t! The stopcock is used to cut off the flow of water so make sure you know where yours is.
  • Ask a friend or neighbour to check on your home if you are going away for any time. This will ensure that any burst pipes are spotted early and damage minimised.
  • Turn off any indoor valves on pipes that lead to taps outside your home. Then open the outside tap and leave it in the open position to allow any water in the pipe to drain. This will make sure that there is no water in the pipe to freeze.
  • Have your central heating checked and serviced regularly. A leaking radiator valve can cause water and damp problems.
  • Insulate your loft, pipes and the sides of your water tank.
  • Open the loft trap door on cold days to let heat in
  • Re-washer dripping taps because if they freeze they’ll block the pipe. This will also it will save up to a litre of water a day and your money if it’s a hot tap.
  • In very cold weather the heating will need to be on low, or set to come on a couple of times a day, especially if you’re going away. Most modern boilers have a frost protection thermostat, which turns on automatically if the temperature drops to a level that will cause your pipes to freeze.

If you discover you do have a burst pipe the advice is simple:

1. Turn off the water

2. Turn off the water heating systems

3. Turn off the electrics

4. Call a professional to repair any damage

Click here for more detailed advice on what to do if you discover a burst pipe.

Further help with damp problems

Timberwise are experts in all forms of dampness in buildings. For more information about damp and damp problems in homes visit our damp proofing web page. Here you will also find our damp proofing video designed to give you helpful advice on a variety of damp proofing problems.

Arrange a survey no shadow

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Dec 16

Merry Christmas from Timberwise

Under General News | by Phil_Lund

A merry Christmas and a happy new year to you all!

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Oct 15

YouTube: Property Care Experts Channel

Under General News | by Philip Lund

YouTube

For more great advice on property care issues we now have our very own channel on YouTube. Our YouTube channel, Property Care Experts, features videos giving advice on topics ranging from condensation control through to woodworm and much more.

Have a look at The Property Care Experts channel and learn more about the world of Timberwise!

Property Care Experts Channel: Advice from the Experts

Property Care Experts Channel: Advice from the Experts

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Sep 29

Removing black mould from a property with excessive condensation

Under Air Quality, Condensation Control, General News | by Philip Lund

Now that we are moving further into Autumn we are seeing more and more cases of condensation and black mould in properties. Black mould (also known as black spot mould or condensation mould) is a sign that there is an on-going problem due to condensation within the property. Black mould spores are omni-present within the environment and only when in the right conditions (where surface moisture is present) will they germinate and reproduce the black moulds that are commonly seen as a result of excessive condensation.

Black mould growing on a wall next to a passive air vent

Black mould growing on a wall next to a passive air vent

Here we have an example of an on-going condensation problem that  our Envirowise team of Air Quality experts have recently advised upon within a ground floor flat. The picture clearly shows black  moulds forming on the wall in a typical tortoise shell pattern. Left untreated the black mould would spread and cover the entire wall. Black mould spores are a well known trigger for asthma so need to be removed to maintain a healthy living environment. In the same picture we can see the solution to the condensation and mould problem that another company had suggested. Passive air vents, as seen in the picture,  help with the movement of moisture laden air within properties which in turn helps reduce condensation levels within the property. However, in some cases more movement of air is needed to help alleviate the condensation problem.

The solution to this black mould and condensation problem was simple – replace the moisture laden air within the property with clean fresh air!

Initially a mould eradication kit was used to remove the black mould and spores from the wall surfaces and sterilise the area previously inhabited by the black moulds.  Mould eradication kits are the only way to effectively treat mould infected areas. Mould eradication kits are available to buy direct from our on-line shop. To learn more about what the mould eradication kit contains we have a short video where our Air Quality expert gives more details. To view the video click here.

To move air within the property we installed a positive pressure unit. The positive pressure unit draws fresh, dry, filtered ambient air in from outside, and gently pushes it into the property. This causes a slight internal positive pressure, continually pushing out any moisture-laden air ultimately reducing the humidity levels to control condensation. For further advice on how our positive pressure units work visit our ventilation pages.

If you suspect that you have condensation problems with your property our team of Air Quality experts are here to help. Simply call 0800 288 8661 or click to arrange a condensation survey on-line

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Aug 25

Damp proofing expertise for Windermere residents

Under Case Studies, General News, Rising Damp & Damp Proofing | by Philip Lund

Timberwise Whitewall provides the perfect damp proofing solution

Damp in store area

Damp in store area

Timberwise were recently called to look at a bin store at a block of flats in Windermere. The bin store area is housed at the bottom of the flats and is partially underground. There was evidence of dampness and water ingress on appearing on one of the walls as a result of an inadequate damp proofing course. The brief to Timberwise was simple – provide an effective damp proofing solution for the walls and prevent dampness coming through again.

Timberwise have a wealth of experience in damp proofing, and as such, were able to specify the correct damp proofing specification for  the job from the many damp proofing solutions we have available.

Timberwise specified the Whitewall system combined with a perimeter drainage channel. The drainage channel was used to take away any moisture to a convenient drain off point whilst the  Whitewall acts in the same way as a cavity drainage membrane, controlling the the flow of any moisture that may be present. Whitewall, which is a heavy duty waterproof hygienic cladding, was fitted using special adhesive and brackets to all the walls of the room. The Whitewall provided a perfect damp proofing solution as it provided the store area with an impact resistant, dry finish that could not be achieved using other damp proofing methods.

Installed damp proofing solution

Installed damp proofing solution

  For more information on the range of damp proofing solutions available from Timberwise visit our damp proofing pages.

 

 

 

 

 

 

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Jul 31

Basement Waterproofing Advice – NEW Code of Practice from the PCA for Basement Waterproofing

Under Basement Waterproofing, General News | by Philip Lund

The Property Care Association (The PCA)  have drawn up a new code of practice relating to basement waterproofing systems. The new technical guide relates to drained cavity waterproofing systems – commonly referred to as type C waterproofing systems which are predominantly used within basement waterproofing and provide ideal waterproofing solutions for home owners.

The use of type C waterproofing systems

Drainage channel and cavity drain membrane

Drainage channel and cavity drain membrane

These systems allow water to flow freely through a cavity between the exterior and interior walls of a basement. Using perimeter drainage channel the water is channeled into a sump, from where it can be safely drained or pumped away.

Guidance for the Service and Maintenance of Drained Cavity Waterproofing systems (Type C waterproofing) has been drawn up by the technical experts at the PCA and highlights the need to undertake regular maintenance of these systems. The waterproofing guidance also covers the need to design and install maintainable features and looks at the elements of the waterproofing system that should be examined and maintained. (To learn more watch our basement waterproofing video)

Why has the basement waterproofing guide been created ?

The guide acts as a point of reference for PCA basement waterproofing contractors as well as specifiers, homeowners and property managers who install,control or own type c waterproofing systems.

Steve Hodgson, Deputy Director of the Property Care Association said,” Type C basement waterproofing systems have developed rapidly over the last 2 decades and PCA contractors have access to some fantastic  products.

Basement waterproofing sump pump unit

Basement waterproofing sump pump unit

“These include, high-density drainage membranes, advanced sealing and fixing systems, purpose designed perimeter drainage channels and state-of-the-art sump and pump packages.

“Most pumping systems now incorporate back-up pumps and batteries and an audible alarm – and it is even possible to install a system that will call people on their mobile phone if it detects a fault.

“However, the need to service and maintain the drainage elements of type c waterproofing systems is paramount to their long term success.

“This is already highlighted in BS8102, the Code of Practice for Protection of Structures Against Water From The Ground, and the PCA code of practice for ‘Remedial Waterproofing of Structures Below Ground’ – as well as information from the distributors of products and equipment used to create waterproof basements.”

Maintaining your Type C basement waterproofing solution

To remain effective your basement system needs to be inspected and cleaned regularly as advised in the guidelines from the PCA - in most cases this is only once a year.
With a Timberwise waterproofing solution the system is designed so that it can be serviced easily. The sumps benefit from having easy to remove lids which allow easy access to the pumps whilst the perimeter drainage has inspection ports fitted to allow the system to be ‘flushed’ and any mud and silt removed
With a 10 point basement ‘Clean & Check’ you will have the peace of mind that your basement waterproofing system is working efficiently. If left unchecked silt and deposits along with limescale can decrease the effectiveness of the pump and the waterproofing system. The picture below shows a basement sump unit that had been neglected:

A neglected sump unit prior to servicing

A neglected sump unit prior to servicing

 

Our sister company, The Basement Sump & Pump Co, are experts in the maintaining and servicing of basement waterproofing systems and are a strategic partner of Timberwise. They are also registered with the Property Care Association giving you peace of mind that your basement is in the hands of the waterproofing professionals. Click here To find out more about what is involved with a pump service.
To arrange a survey of your basement simply call 0800 019 9949 or visit www.basementcare.co.uk

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Jul 20

Concrete repair advice from the concrete repair experts

Under General News, concrete repairs | by Philip Lund

Meet “The Expert”  – This man of mystery is an experienced consultant with a wealth of knowledge to share. In this article we look at concrete deterioration and concrete repair 
Concrete - a versatile construction material

Concrete - a versatile construction material

 

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What is concrete? 

Before we look at the deterioration and repair of concrete  it is important to have a brief overview of concrete. Concrete is a mix of 3 basic ingredients Portland cement, aggregates (both fine and course) and water which once dried and combined with steel it makes a very versatile construction material.

 If correctly designed, concrete structures will prove to be very strong and durable. Overtime however, a concrete structure can be susceptible to a number of factors that can cause deterioration which could lead to a reduction in strength making for unsafe conditions. Therefore it is essential that a concrete structure is maintained  correctly. To do this it is necessary to have an understanding of the vulnerabilities of concrete   structures to help minimize the long term repair and maintenance costs.

 Concrete itself has very good Compressive Strength, but very poor Tensile Strength (approximately 10% of its compressive strength).  Compressive Strength is the capacity of a material to withstand axially directed pushing forces. The Tensile Strength is the amount of stretching stress a material can withstand before breaking. 

Steel however has very good Compressive and Tensile Strength it also has thermal properties that are compatible with concrete. Once combined structures can be created which are  capable of  supporting considerable loads.  Due to the high alkalinity (pH) of concrete any embedded steel will be surrounded in an environment which limits corrosion and helps to assure the durability of the reinforced concrete member. The reinforcing bar itself should be approximately 50 – 75mm below the surface of the concrete to benefit long term from its environment,  however it is not always easy to ensure this during construction and insufficient cover is a common occurrence. The closer the steel is to the surface the more likely it is to corrode.

DETERIORATION
There are many things that can influence and cause concrete to deteriorate. However it typically occurs when the material is exposed to the weather, water or other chemicals over an extended period of time. If correctly constructed and protected from these elements the structure will last for decades with very few maintenance issues. However, in the real world, some sections of a concrete structure are exposed to many of these environments regularly, these include industrial structures, multi-storey car parks and balconies etc. Once deterioration has begun it can occur in the embedded steel as well as the surface of the  concrete.

CORROSION
Carbonation

Corrosion through insufficient concrete cover

Corrosion through insufficient concrete cover

 

Concrete is a porous material which will allow carbon dioxide in the air to penetrate into the concrete via the pores. Due to the presence of calcium hydroxide and soluble alkalis in the concrete it gives the concrete a pH of around 12.5. Carbonation will occur when the carbon dioxide reacts with the calcium hydroxide which in turn lowers the pH of the concrete   leaving it more vulnerable to deterioration. The carbonation process starts off at the surface and slowly penetrates into the concrete through the air filled pores. However, If the concrete is fully submerged below water carbonation will not occur.

Once the carbonation process begins the protective environment which once existed for the steel bar is reduced leaving it susceptible to corrosion if any moisture is present.

 

 

Chlorides

Reinforcement corrosion due to loss of pH-value of the concrete

Reinforcement corrosion due to loss of pH-value of the concrete

Chlorides may be introduced into concrete from a variety of different sources. For instance –  natural aggregates and water that was used in the mixing of the  concrete may have contained chlorides. Chloride ions are also present in road salt and if allowed they will penetrate into the concrete via the pores. While carbonation requires air filled pores for it to penetrate, chloride requires water in the pores and penetrates via diffusion through the partially filled pores into the concrete.

In the areas where chlorides are present accelerated corrosion of steel reinforcing bars can occur.

It has only been in recent years that the addition of chloride has been discouraged in reinforced concrete. Calcium chloride was first used as a set accelerator in the late 1980s usually during the winter months but now it is been discouraged due to its accelerating effect on the corrosion of the reinforcing steel.

 

Freeze & Thaw

Damage caused by freeze thaw

Damage caused by freeze thaw

Water expands when it freezes.
This can occur to concrete which is exposed to both wet and   freezing conditions. If any water is present within the concrete which subsequently freezes an outward pressure on the surrounding material is created.

Freeze / thaw generally occurs in two forms.
The first form is where water collects on top of a horizontal surface of concrete. The freeze thaw cycle occurs on the top surface of the concrete causing it to deteriorate and subsequently begins to work through the concrete exposing the aggregates, leaving the concrete more porous which in turn promotes further deterioration.
The second form is where larger amounts of water enter and collect in any cracks rather than the pores of the concrete. This results in damage which can be more severe over a shorter period of time. This could also lead to saturation and  deterioration of the reinforcement steel.

Alkali-Silica Reaction (ASR), Delayed Ettingite Formation (DEF), Sulphate Attack and Alkali-Carbonate Reaction

Damage caused by sulphate attack

Damage caused by sulphate attack

ASR and DEF are both chemical reactions caused by the properties in the aggregates and cement. DEF is sometimes known as internal sulphate  attack.

All the above reactions are catalyzed by moisture, and gradually progress into the concrete as surface cracking allows deeper water penetration.

 

 

 

 

 

 

 

 

Other cause of concrete deteriation
Overloading
Distress of the concrete can also be caused by overloading or under design of a structural member causing warning signs to appear in the form of excess deflection or critically configured cracks.

Heat
Fire can cause severe concrete damage because of shock heating. Shock heating causes the outer surface of the concrete to expand much more quickly than the inner portion causing it to fracture and break away. A reverse situation can also    occur when the surface of hot concrete is cooled quickly via a fire hose or sprinkler system, causing the outer layer to shrink and break away.

Lightning Damage
Lightning can also cause damage to concrete by differential thermal heating.  This is caused when extreme concentrations of electrical voltage are forced through concrete. Concrete will conduct electricity but heats up as the energy is emitted as heat. The lightning will make its way to the embedded reinforcing steel and won’t stop until it reaches ground.

Due to the steel being an excellent conductor, the voltage tends to transmit through the reinforcing cage, but will arc through concrete at discontinuities. Consequently, an electrically continuous reinforcing cage minimizes damage. At discontinuities, explosive spalls are likely to occur. Also, if reinforcing steel is heated sufficiently, it will expand and may crack the surrounding concrete.

On Site Survey & Testing

An inspection of the defective areas of concrete should be carried out before a specification or any remedial treatments are undertaken. The inspection may require testing which will be accompanied by laboratory material studies.

 
 
 
 
 
Examining Concrete

Examining Concrete

 1. A visual inspection, looking at the condition and any defects found in the concrete, is the first step.  Attention should also paid to the structural   system and any modifications to the structure, it’s current and intended use, typical and anomalous conditions and a brief survey of the structure’s environment. Structural drawings should be included as part of the inspection, if available. All observations should be recorded. 

 

 2.  To evaluate near-surface concrete deterioration, this can be carried out by tapping the surface with a metal hammer or plastic mallet. With good concrete a relatively high-pitched sound is emitted. However, concrete with sub-surface deterioration produces a distinctly lower-pitched, “hollow” sound. This low-tech method can be an effective means of evaluating the extent of  sub-surface concrete deterioration. If the concrete is covered and an inspection is not possible then access should be made by removing the covering material.

 3.  It may also be necessary to determine the size and configuration of the  embedded reinforcing steel. This can usually be carried out with a combination of  exposure works being carried out around any defective areas, with the use of specialized metal detectors or using other ground-penetrating radar and X-ray technology.

 4.  Reinforcing steel corrosion is both a chemical and an electrical process.  Corrosion can produces low- level voltage similar to a battery. Half-cell testing    involves setting up an

Taking an X-ray of concrete

Taking an X-ray of concrete

 electrical circuit that can be connected to reinforcing steel at regular intervals, usually on a grid.  The electrical potential (voltage) is then measured at the grid points. A high potential correlates to a high risk of corrosion. Half-cell   testing is an effective means of identifying parts of a structure most  vulnerable to steel corrosion.

 
 5.  Sample testing can be an important part of any inspection. A range of testing methods are available to complement the information gathered on site. If a full  investigation is required to a concrete structure the extraction of core samples will be required. Tests can then be carried out on the sample which could include compressive strength, depth of  carbonation and   chloride content. Other tests could include microscopic (or petrographic) and chemical studies to evaluate specimen composition and condition in detail. A well-designed testing regimen is an  important tool for the development of appropriate repair recommendations. By carrying out these tests can highlight areas of structural concern, and if necessary. In such cases, a structural analysis may be required to evaluate the need for strengthening of the affected members.

Once the inspection and any tests have been carried out and the information has been collated, only then can an effective repair or maintenance plan be specified.

 

 

Concrete Repair & Protection

It’s important to note the difference between concrete repair and the protection of concrete from future deterioration. Concrete repair techniques over the past few years have been increasingly  standardized. Concrete repair generally involves removing the   deteriorated concrete, cleaning and preparing the defective area and the exposed reinforcing steel, after which rebuilding up the defective area using a suitable repair mortar. To ensure a sound repair, the repair cavity needs to be carefully shaped and prepared and the repair material must be carefully selected, placed and     allowed to cure. Repair documents should include both drawings and written specifications and procedures.

Once any concrete has been repaired it is very important to protect the structure from future deterioration by applying a protection coat. Protection coats almost always involves   applying a material that will limit the amount of moisture that is able to come into contact with the surface of the concrete,  by carrying out improvements to the drainage of the concrete or surrounding areas may also prove beneficial to the longevity of the concrete. But beware  improper coating   application can  actually increase deterioration by trapping moisture inside of the concrete.

Example of concrete repair

Example of concrete repair

The images to the left show the damaged concrete prior to the concrete repair and the exposed reinforcement bar that has been grit blasted and is now ready for stage 2 of the concrete repair process. We can also see in close up the exposed reinforcement bar following grit blasting. The grit blasting is necessary as it removes any oxidation prior to the concrete repair taking place.  The concrete repair medium is then hand  applied in layers to build up a strong concrete repair. This 2 part concrete repair system is a “Complete” concrete protection system that  protects against carbonation and requires no bonding or  protection coat. The finished concrete repair can then be painted within 48 hours.

Strengthen / Waterproofing
In addition to repair and protection, some structures or sections of concrete may require strengthening or waterproofing of the concrete itself. A variety of materials and systems are available for both strengthening and waterproofing almost any structural concrete component.  To strengthen a supplemental steel concrete other elements are often employed. Other materials used include carbon fibre sheets and glass fibre reinforced plastic (GLRP) structural members.  Areas of concrete can also be injected using Injection Technology which involves filling any cracks, fractures and even the pores of the concrete and subsequently bonding the  concrete together and giving it additional strength. The injection materials will usually have waterproof qualities with the end result being the concrete is both strengthened and waterproofed.

For more information on concrete repairs or to arrange a concrete repair survey from Structuralwise call o800 0199 213 or email structuralwise@timberwise.co.uk

concrete-repairs

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Jul 06

Rising Damp Problem ? Trust the experts for an accurate diagnosis

Under General News, Rising Damp & Damp Proofing | by Philip Lund

Condensation is by far the most common cause of dampness in buildings, probably accounting for most of the dampness problems reported. Condensation can affect both old and new properties but would appear to be a significant problem where the building has undergone some form of modernisation – for example the fitting of double glazing.

At Timberwise we are finding more and more misdiagnosis of dampness with  problems being attributed to rising damp rather than to condensation. Of course, after such misdiagnosis , the installation of a damp-proof course and replastering has no effect and the problems the householder is experiencing remain. Therefore, it is essential that dampness problems are correctly diagnosed in the first instance. Incorrect diagnosis can therefore prove to be an inconvenient and costly mistake.

Timberwise surveyors have a wealth of experience

Timberwise surveyors have a wealth of experience

At Timberwise you can be confident that your property is in the hands of the property care experts.

Calling on over 40 years of experience you can place your trust in our team of  surveyors. Our surveyors are experts in their field and can advise on rising damp and condensation issues along with other aspects of property care.

Time and time again Timberwise are recommended as a result of our hard earned reputation for providing good solid advice and cost effective solutions to property care issues. Timberwise are also members of the Property Care Association giving you even greater peace of mind that your property is in the hands of the professionals.

Don’t just take our word for it though! Each and every client of Timberwise has the opportunity to express their views on the service they recieve. To read some of the feedback from our clients visit our Client Care page.

To arrange for a survey from Timberwise call 0800 99 11 00 or click here to arrange a survey on-line.

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