Property Surveys

The Surveyors

Timberwise have a team of fully trained and experienced surveyors across the UK who have a range of solutions at their disposal to solve your property care issues. The level of competence and performance of surveyors is of particular importance to Timberwise and all our surveyors are trained to the highest industry standards and hold the recognised qualification of CSRT - Certified Surveyor in Remedial Treatment - so you can be assured that your problem will be diagnosed correctly and the correct solution identified for your property.

If you have a question regarding the surveying of your property click here to 'ask a surveyor'

The Survey

The surveyor will have at his disposal all the necessary equipment to carry out a full inspection of the area giving concern and diagnose the correct solution for the problem. The survey will generally be of a non-destructive type, however, if need be permission may be sought to remove plaster samples or to remove floorboards to further aid the survey. It is recommended that the areas, which are the subject of concern, are made readily accessible and that, if possible, carpets and furniture are removed prior to the surveyor’s visit to the property. If you have any questions regarding the extent of the access required by the surveyor you can discuss this with a member of our customer services team at your local office by calling 0800 99 11 00

In the event of the problem turning out to be extensive the surveyor may decide to halt the inspection and advise that further assistance may be necessary to fully expose the problem area. In this instance the surveyor will supply a quotation to carry out the necessary exposure work Whatever the case the surveyor will endeavour to keep you informed at all stages of his inspection and to discuss with you the logistics in carrying out whatever work that may be required.

After completion, we shall, without any obligation on your part, send you a comprehensive report and estimate on our findings and recommendations for remedial treatment. To 'request a survey' click here

The Report

Your report will arrive promptly following the survey having been completed. Within the detailed report you will find an estimate for any work that is to be carried out along with our Specification of Work and a sketch plan. The surveyor will normally contact you to ensure you fully understand the contents and any implications should you wish to proceed with the work specified.