Unsure what you should be looking out for when selecting a damp and timber company? Nobody wants to choose a cowboy that could potentially do more harm than good to your property. Trust Timberwise to make life easier for you - have a look at our essential guide to selecting a damp and timber company to make sure you don’t make the wrong decision:
1 Firstly ask around, check with family, friends and work colleagues for their recommendations of damp and timber companies they have used. Check out what people say about Timberwise.
2 Look out for the Property Care Association (PCA) or other industrial body logos on adverts and vans.
3 Use local firms with established premises and reputations – be very wary if the only point of contact is a mobile phone number. Click to find your local Timberwise office
4 Check references and ask about property repair guarantees qualifications and appropriate insurance.
5 Be clear about exactly what you want doing and what you expect to be done.
6 Ask the damp and timber company if the survey and work will be in accordance with the British Standard Code of Practice. It gives guidance on proper diagnosis and treatment of damp problems.
7 Don’t be too impatient! – a good damp and timber company is usually busy.
8 Don’t pay up front for work to be carried out – even in an emergency.
9 Ensure you get a detailed damp and timber quote for the work.
10 Where possible avoid paying cash and always get a receipt.
11 Keep a record of the damp and timber that you have carried out and any payments made.
And Lastly, don’t be afraid to ask questions. Reputable damp and timber companies will be happy to talk a job through and, at whatever stage, don’t be afraid to seek further advice for membership bodies such as the PCA.