Client Comments

Client Comments

Don’t just take our word about the quality of our services – have a look at what our clients have to say.

For over 40 years Timberwise have been supplying property care services to clients across the UK. Our range of services from rising damp treatment, woodworm eradication and dry rot eradication have led to many satisfied clients. Below are client testimonials from some of our clients who have benefited from our treatments for rising damp, woodworm, dry rot and other specialist property services we offer. Following every project, we ask our clients to complete a client satisfaction questionnaire covering all aspects of their experience with us, including the quality of the survey report, quality of workmanship, the professionalism of the the technicians, and the whole process from survey to completion, Below are a few extracts of what clients really think of us!

“Yes, I offered to help tidy up but was told there was no need. Brilliant! Thank you for a painless service from start to finish, couldn’t have asked for anything more”
Mr Paxton, Durham.

“You weren’t the cheapest but recommended by 2 people. Very professional. Trustworthy!”
“Overall very happy with everything, Keith Bonney, Clive and Tim excellent. Will recommend ya!”
Mr Gray, Leicester, Leicester

 “Very satisfied with the work – All people we had dealings with from office to technicians were always courteous and prompt. Clean up every day was very good. Thanks for a job well done.”
Mr. Paul Shaw

 “Good fast service, wouldn’t hesitate to use you again in the future”
Mr. Nick Bowmaker

What did you think of our technicians? “Very helpful thorough and friendly”
Overall what were the top one or two reasons you booked us to do the work instead of another company: “Competitive price and better quality product, service.”
Mrs. Stokes, Liverpool

 “I have been so pleased, I have given your company name, address and telephone number to a few people who are requiring work to be carried out in the near future. Even to one person on the bus! So, good luck!”
Mrs. Hodgson, York

 “My wife and I were distraught to find we had dry rot in various locations in our house but your staff acted very quickly to resolve the problem and provided us with welcome support and advice throughout. Please pass our grateful thanks to the team.”
Mr. Longster, Garston

“We felt you weren’t trying to pull the wool over our eyes often you have to take companies on trust, our first call was to Rentokil. It was very expensive and they quoted for work not needed. Your company was much cheaper, but more importantly inspired confidence that the price was fair and all work required was carried out efficiently.”
Mrs Cunliffe, Warwick

“The surveyor was excellent, your communication skills and product knowledge also were excellent. He had an answer to every question asked. The technician was on time, smart, very polite and clean and tidy. What a great asset he is to your company.”
Miss. Cavin, Tamworth

“From surveyor to plasterer to installer who installed the damp proof course each and every one were very polite, good at timekeeping and cleaned up the mess – nothing for me to tidy away! Very happy overall.”
Mr. Sheikh, Nuneaton

How was the experience you had with our office staff? “Polite and helpful”
Overall what were the top one or two reasons you booked us to do the work instead of another company: “Local, professional and affiliated with the appropriate organisations”
“Polite efficient and helpful – always turned up on time, both the surveyor and technician, very professional. No hassle!”
Mrs. Hanford, Leicester

How satisfied are you with the job we did for you? “Top class!”
 What did you think of our technicians? “Extremely efficient and trustworthy”
What were your thoughts on our surveyor and his presentation? “Liked the style, genuine and to the point.”
“The response was next day and everything was done when you said it would be done – I didn’t have to chase up. Really pleased with the job. Dealing with Timberwise was absolutely hassle free.”
Mr Cyprys, Kettering

“Good value for money and nice people to deal with”
Mr. Dunlop, Glascote

“You were recommended for your quality of work and reasonable price”
Mr. Williams, Leeds

 “Everything your surveyor said made the whole terror of woodworm seem not so bad! I learnt a lot from him. I am entirely satisfied with your company and have already spread your name around. I was most surprised at your reasonable price.”
Mrs. Greenwood, Keighley