WE ARE OPEN FOR BUSINESS – Coronavirus Update

12 May 2020

The UK Government has made it clear that it wants us to return to work. We are open for business for our full range of services.  These include surveys and work in relation to damp, timber rot & woodworm infestation, waterproofing, cavity wall ties, structural stabilization, and radon.  Our pump servicing division is also fully operational.

Please call on 0800 288 8660 or email us on hq@timberwise.co.uk and we can help you with any of these requirements.

How are we ensuring that you and we remain safe?

Several of our administrative and management staff remain working from home to help with social distancing in our offices.  Everyone must stay more than two metres away from anyone else in any of our offices.  Offices are regularly sanitized.  All staff are encouraged to wash their hands regularly.

When our surveyors and technicians are out at customer premises, whether carrying out a survey or doing work, we will protect both you and us from coronavirus.  We will remain alert and continue to socially distance ourselves from you.

We ask that you always remain over two metres away from us – where possible leave us to carry out our work on our own.  We will ask that you do not come into the work area.

When at customer premises, our staff will be self-sufficient and will not accept drinks or food from you, so we ask that you do not tempt them!

In the construction industry we use PPE for most jobs we carry out.  As such our staff are supplied with appropriate sanitization products and are instructed to use these before, during and after entering any customer premises.  Where appropriate, gloves, masks, overalls and respirators are also worn to protect both you and us.

We want you to be confident that we are taking every precaution and that you feel as safe as possible in our hands.  We welcome any suggestions you may have.

Together we can stay safe.  Thank you.

Mark Edwards

Managing Director