Health & Safety at Timberwise
Protecting our customers, our people, and your property through industry-leading health & safety standards.
We take responsibility for ourselves and others
We are vigilant where hazards are present
We always drive safely
We always wear the appropriate PPE
We always report incidents, near misses, and safety concerns
We work safely at height
“At Timberwise, health, safety, environmental responsibility, and quality are fundamental to the way we operate across every region of Great Britain. As a nationwide property preservation business, we recognise the importance of delivering our services safely, professionally, and consistently for our clients, employees, subcontractors, and the public.
Our commitment is driven through a proactive HSEQ management approach that focuses on prevention, continual improvement, and operational excellence. We maintain high standards through robust management systems, ongoing monitoring, regular auditing, and strong leadership engagement across all levels of the business.
Every member of our workforce is trained, competent and authorised for the activities they undertake. Our employees receive comprehensive induction training, task-specific instruction, refresher development, and ongoing competency assessments to ensure work is completed safely and to the highest professional standards. We invest heavily in the development of our people so that safety, quality, and customer care remain embedded within our culture.
Given the nature of property preservation works, we actively manage key occupational and operational risks including asbestos awareness, dust exposure, vibration, manual handling, driving, work at height, lone working, and the use of specialist equipment. Through effective planning, supervision, and engagement with our workforce, we strive to reduce risk and protect the health and wellbeing of everyone affected by our activities.
We are committed to continual improvement and operate in alignment with the principles of International Organization for Standardization ISO 45001 and ISO 9001, ensuring our systems and processes evolve alongside industry best practice, legal requirements and client expectations.
Our aim is simple: to provide safe, reliable, and high-quality property preservation services while maintaining the trust and confidence of our clients throughout Great Britain.”
We take great efforts to ensure that every member of Timberwise has access to and completes the required and neccesary training to carry out their role safely and to a high standard.
To learn more about our health and safety practises, or if you believe you can increase our proficiency in health and safety with a course or qualification you provide, please get in touch with us via healthsafety@timberwise.co.uk
At Timberwise, protecting your home, family and property is part of every project we carry out. We use dust extraction systems, protective coverings and careful working methods to keep work areas clean, safe and disruption to a minimum.
We also take the safety of residents, pets and neighbouring properties seriously throughout the work. All treatment products are handled safely and our team provides clear guidance before and during the project so you always know what to expect.
Before work begins, we carry out thorough checks to identify hidden services and potential risks, helping us complete every job safely, professionally and with as little impact on your home as possible.
At Timberwise, the safety of our employees and customers depends on using reliable, well-maintained equipment. We invest in modern tools with advanced dust extraction systems, alongside low-vibration and lower-noise equipment, to help create cleaner and safer working environments.
All tools are subject to strict maintenance procedures, including routine servicing, Portable Appliance Testing (PAT), formal monthly inspections, and daily pre-use checks on site. Any damaged or defective equipment is removed from service immediately and replaced.
We also assess the suitability of equipment for each task to ensure the safest and most effective tools are always used, helping us maintain high health and safety standards across every project.
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Yes. All Timberwise technicians receive ongoing health and safety training relevant to the work they carry out, including safe use of equipment, working at height, manual handling, dust control and safe handling of treatment products.
We use protective coverings, controlled working methods and dust extraction systems to help keep work areas clean and minimise disruption. Our teams also carry out regular clean-downs throughout the project.
All treatment products used by Timberwise are professionally assessed and applied in accordance with UK health and safety regulations and manufacturer guidance. We also provide clear advice before any work begins.
In most cases, no. Some treatments may require temporary precautions depending on the type of work being carried out. Our team will explain any requirements clearly before work starts.
We use modern dust extraction and suppression systems wherever possible to reduce airborne dust and maintain cleaner working environments within your property.
Our teams follow strict health and safety procedures, including risk assessments, use of PPE, equipment inspections and ongoing training to ensure safe working practices on every project.
Yes. All equipment is subject to routine servicing, Portable Appliance Testing (PAT), formal inspections and daily pre-use checks to ensure it remains safe and reliable.
Before work begins, our team carries out checks to identify hidden services and potential risks, including electrical systems, pipework and access hazards, helping ensure the work is completed safely.
We take extra care when working in occupied homes and provide guidance to customers on how to keep children and pets safely away from active work areas where necessary.
Yes. Risk assessments and safe working procedures are completed before works start to identify hazards and ensure appropriate safety controls are in place.
Yes. Our health and safety procedures are designed to meet current UK legislation, industry guidance and recognised best practice standards.
When possible, yes. We invest in modern equipment designed to reduce noise, vibration and dust exposure for both our employees and customers.
Learn More About Our Health & Safety Processes
If you have any questions about our health and safety processes, qualifications, or on-site behaviours, feel free to get in touch with our team, who will be happy to talk you through our policies.
