Our technicians are vital to the business. Whilst everyone who works for Timberwise has a crucial part to play in our customers journey, our technicians are the lynchpins that most of our work will be judged on.

Tasked with delivering the work our surveyors recommend, our technicians are the support staff our customers are looking for when their property develops a problem with damp, woodworm, rot, or any of the major property care issues that our business deals with.

Not only will our technician team be responsible for dealing with these problems, but they will need to be in the company of our customers for the amount of time that the job they are on takes.

This means that we rely on our technicians to project a positive and lasting impression on our customers as professional, courteous and respectful in all elements of their job. It’s possible that our technicians, more than any other element of Timberwise, are going to be judged on the quality of their impact of their work and impact on our customers journey.

This is why we make it the highest priority to recruit only the best in the field to reflect the lasting quality and trustworthiness that Timberwise represents as a brand.

Being a surveyor means that you are going to be granted access to peoples homes, their places of work, and other places that might be of great significance for a great many reasons. We expect our surveyors to act with the utmost respect and professionalism.

This means that we expect our surveyors to present themselves well, to treat the customers looking to us for help fairly, and to take on both the personal and professional responsibility of rooting out any and all property care issues present at the property when requested, regardless of where or who has requested a survey.

We know that our team conduct themselves well, but we also rely upon their knowledge. It will be up to every surveyor to analyse and make a judgement on a properties problems on their own.

Self agency is important, and making sure that you have been as thorough and precise in your surveying is going to be of paramount importance. You will be trusted to do this all on your own, equipped with all of the tools and professional training we can provide.

Becoming a technician at Timberwise means that you are going to be visiting customers all over the coverage area you are assigned to, delivering outstanding property care solutions for those who need our help.

Making sure that your skills are up to our high standards will be as much your responsibility as it will be ours. We can provide on the job training, mentorship, and the means to get you through several professional accreditations which will allow you to operate with the agency and authority to deliver the kind of property care solutions that we are known for.

However, it will be up to you as a technician to make sure that the work you are doing on site is up to the Timberwise standards. Making sure that what you do is not only fit for purpose, but finished in a lasting way, on time, to specification, and tidily is going to be a daily occurrence for you.

All of this means that the customers lasting impression of Timberwise is going to hinge on your actions and performance. You will need to be ready to have your performance scrutinised daily – not just internally, but externally as well, as the customer’s opinion is going to be the one that truly seals your work on any given job.

Your jobs will be varied as well. The self-agency we need in our technicians extends to seeing our techs out on jobs all day, travelling independently in Timberwise supplied vans and representing the business on different jobs throughout a day, time permitting.

In the morning you might find yourself installing a DPC, whilst in the afternoon you could be starting up a timber replacement job, or beginning a basement waterproofing project. No two days will ever look the same in scope or scale, so its important that you come to the role of technician with adaptability and dynamism at the forefront of your mind.

Speaking of the variety of jobs that our technicians see, its important to know that as a technician you will be expected to have a responsibility to keep your professional development in line with your time at Timberwise.

This means that whilst you will be working with us, we will want you to learn more about our industry, pick up new skills to use on jobs, and most importantly keep abreast of updates, news, and new practises in the property care industry. It’s only through taking on a personal responsibility to keep at the forefront of the property care sector that Timberwise can retain its place as the largest, and best trusted family run property care business in the UK.

As we mentioned before, we are looking for team members who exemplify the sense of professionalism, trustworthiness, and expertise that the Timberwise brand represents.

We are looking for those with experience in trades applicable to Timberwise’s offering of property care services to add to our compliment of outstanding technicians, capable of delivering top tier service to customers up and down England, Scotland, and Wales.

We expect all of our technicians to work with a high level of self agency and reliance, and that means that your judgement and common sense are going to be vital in your day to day responsibilities, but these professional and experience gained skills aren’t all we need in our technicians.

As our technicians represent our business, we expect them to conduct themselves properly, politely, and with respect. As a technician, you will be invited into peoples homes, places of work, places of worship, and all kinds of other properties that hold special meaning to those who use them.

The utmost respect has to be paid to both the owners, and the place in which you are working to make sure that when the job is done our customer doesn’t just think that the work itself is to the highest standards applicable, but that our staff are people who would be welcomed back again and again.

We want our customers journey to be as pleasant as possible, and that means taking care to listen to their concerns, whilst also keeping yourself and the workspace tidy and respectable. This level of attention to detail and care for your work should be reflected from the moment you step out of the van until you drive away.

We know that starting a new role can be difficult, and that’s why we are so happy to have a team ready to help and encourage you whilst you work at Timberwise. What is just as important though, is knowing that every new team member we invite to work with us shares the same core values, and is as committed to them as the rest of the business.

What this means is that a you spend more time in Timberwise, you role will change from that of new starter into an experienced team member – and we will expect you to extend the same welcome, mentorship, and encouragement to newer technicians and apprentices that you will receive whilst working with us.

Timberwise is committed to delivering excellence, and that is what we expect from our technicians and their finished jobs. If you think you have what it takes to deliver outstanding property care, and are interested in a job that will see you join one of the friendliest, encouraging, and growing companies in the industry then you can read all about our current technician vacancies below.