Timberwise respect the privacy of everyone who visits our site. Our policy on the collection and use of personal information is outlined in detail below.
We collect and use personal information for business purposes only in order to:
- process applications submitted by you
- administrate or otherwise carry out our obligations in relation to any agreement you have with us
- anticipate and resolve problems with any goods or services supplied to you create and inform you of products or services that may better meet your needs
Please note that where you have given us your telephone number, we or the selected third parties (if you have agreed that we may disclose your data to them) may contact you directly by telephone in relation to the above.
If you do ask us not to use/disclose or to stop using/disclosing your personal data, neither we nor our associate offices or companies will use your personal data for marketing purposes and/or disclose such information to third parties for marketing purposes.
If, however, you are or have been a customer of ours then we may continue to process data and contact you by telephone if you have given us your telephone number for the purpose of administrating and otherwise in connection with any agreement that you have with us. This requirement will continue for as long as we have an agreement with you and for a reasonable period of time afterwards.
Non personal information
We may automatically collect non-personal information about you such as the type of internet browsers you use or the web site from which you linked to our site. You cannot be identified from this information and it is only used to assist us in providing an effective service on this web site. We may from time to time supply the owners or operators of third party web sites from which it is possible to link to our site with information relating to the number of users linking to our web site from such third party web site. You cannot be identified from this information.
A cookie is a small file which asks permission to be placed on your computer’s hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.
General information about cookies
Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.
Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. For example, in Internet Explorer you can refuse all cookies by clicking “Tools”, “Internet Options”, “Privacy”, and selecting “Block all cookies” using the sliding selector. Blocking all cookies will, however, have a negative impact upon the usability of many websites, including this one.
You can learn more about cookies and how to reject cookies using different types of browser here.
Keeping our records accurate
We aim to keep our information about you as accurate as possible. If you would like to review or change the details you have supplied us with, please contact us as set out below.
We cannot be responsible for the privacy policies and practices of other web sites even if you access them using links from our web site and recommend that you check the policy of each site you visit.
In addition, if you linked to our web site from a third party web site, we cannot be responsible for the privacy policies and practices of the owners or operators of the third party web site from which you linked to our web site and recommend that you check the policy of that third party web site and contact the owner or operator of such web site if you have any concerns or questions.